PRIVACY POLICY
The company responsible for the processing of your data under this Privacy Policy is:
KENT HOTEL SL
NIF: B17017062
Address: Calle Montnegre 54-64, 08370 Calella, Barcelona
Email address: reservas@hoteloasis.net
Web: https://www.hoteloasisparksplash.com/
Registered in the Barcelona Commercial Registry, Volume 45704 , Folio 122, Page 249818 , Entry 51.
At HOTEL OASIS PARK SPLASH, we recognize the importance of protecting your personal information and are committed to treating it responsibly and in compliance with data protection laws.
This privacy policy aims to regulate all aspects relating to the processing of data of the different users who browse or provide their personal data through the different forms located on the website.
Personal Data
Personal data is information that identifies you or makes you identifiable. Through the website, in the boxes provided for this purpose, we collect the personal data that the user communicates to us: Name, surname, email, telephone number, postal address, city, etc., as well as all data that the user voluntarily provides us through any of the social networks in which the user is registered. In this case, privacy will depend on the configuration established by the user, as well as the terms and conditions of the social network itself.
The user's visit to the website does not imply that they have to provide any information about their personal data. However, if they do provide it, the data will be processed lawfully and subject at all times to the principles and rights set out in the GDPR 2016/679 of 27 April 2016 and the LOPDGDD 3/2018 of 5 December.
Purpose, duration and legitimacy of the treatment:
We will process the data provided by the user for the following purposes:
• Respond to the request or query made by the user through the contact form located on the website. We collect and process the user's personal data in order to process and manage your request, query or any other request made through said form. We will retain this data for the time necessary to comply with your request and for the time established by law, with a minimum duration of 3 years.
The basis for legitimation of the processing of data will be the consent given by the user when selecting the box to accept our privacy policy before sending the request. The user has the right to revoke his or her consent at any time without affecting the legality of the processing based on the consent prior to its withdrawal.
• Send newsletters and bulletins about HOTEL OASIS PARK SPLASH products :
With the user's consent, we collect and process their personal data in order to send them information about our products and services. We will retain these data as long as the user does not revoke their consent to the processing of the same and for the time established by law, with a minimum duration of 3 years.
The basis for legitimation of the processing of data will be the consent given by the user when selecting the box to accept our privacy policy before subscribing to the newsletter in the form enabled for this purpose on the website. The user has the right to revoke his or her consent at any time without affecting the legality of the processing based on the consent prior to its withdrawal.
• Register as a “registered user” through the registration form located on the website, which will allow the user to access their private services area and be informed of our activities, and may send them commercial communications about new developments in our services by any electronic means. We will retain this data as long as the user does not request to be removed from the registry and for the time established by law, with a minimum duration of 3 years.
The basis for legitimation of the processing of data will be the consent given by the user when registering through the registration form and selecting the box to accept our privacy policy before sending their request. The user has the right to revoke their consent at any time without affecting the request for processing based on the consent prior to its withdrawal.
• Improve your experience when browsing the website. We will retain these data as long as the user does not revoke his/her consent to the processing of the same by deleting the cookies and for the time established by law with a minimum duration of 3 years.
The basis for legitimation to improve your experience when browsing the website is the consent given by the user when accepting cookies. The user has the right to revoke his or her consent at any time without affecting the legality of the processing based on the consent prior to its withdrawal.
• Manage our social networks and send you information about our activities and products. We will retain these data as long as the user does not revoke his or her consent to the processing of the same and for the time established by law with a minimum duration of 3 years.
The legitimate basis for managing our social networks and sending you our activities and news is the consent you give us to do so. The user has the right to revoke his or her consent at any time without affecting the legality of the processing based on the consent prior to its withdrawal.
• Manage reservations and provide accommodation services at our establishment to users through our reservation form located on the website. The data provided will be kept for the duration of the contractual relationship between the parties, as well as for the time established by law with a minimum duration of 3 years.
The legitimate basis for attending to and managing the reservation made by the user through the web form will be the execution of a contract to which the interested party is a party. If the user does not provide their personal data, their reservation cannot be managed and the requested service cannot be provided.
Assignment or communication of personal data and international transfers:
Your data will not be communicated or transferred to third parties unless there is a legal obligation or to those providers linked to the Controller who act as data processors.
No international transfers are made. In the event that they may be made at any time, you will be notified in order to obtain your consent.
Data update
It is important that the user informs us whenever there has been any change in personal data so that we can keep it up to date. Otherwise, we cannot be held responsible for its veracity.
The user guarantees that the personal data provided is true, guaranteeing that all information provided corresponds to the real situation, that it is updated and accurate, and is obliged to communicate any modification.
Third Party Data
If the user provides data of third parties for any purpose to HOTEL KENT SL, he/she guarantees that he/she has obtained this data lawfully, that he/she has previously informed the affected parties, obtaining their consent to communicate it and that the information provided is accurate and truthful.
Mandatory nature of the requested information
All our forms have an asterisk (*) next to mandatory data. If the user does not fill in these fields, or does not check the box accepting the privacy policy, the information will not be sent.
Rights of interested parties:
You have the right to access your data and obtain confirmation of its processing, as well as a copy of the personal data being processed. You have the right to update your data and request the rectification of inaccurate data or request its deletion when the data is no longer necessary for the purposes for which it was collected. You can request a restriction on the processing of your data and oppose the processing of your data by revoking your consent, as well as exercise the right to data portability. Likewise, you have the right not to be subject to decisions based solely on the automated processing of your personal data. You can exercise your rights by contacting us at Calle Montnegre 54-64, 08370 Calella, Barcelona or by sending an email to reservas@hoteloasis.net .
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If you consider that your rights have not been properly addressed, you have the right to file a complaint with the Spanish Data Protection Agency at www.aepd.es
Processing of data of minors
Anyone who provides data through the forms on this website and accepts its processing declares that they are over 14 years of age, and access and use of the portal is prohibited for minors under this age. If at any time, the Controller detects that a minor under 14 years of age has provided personal data, we will proceed to cancel it. Likewise, parents or guardians may in any case contact Hotel Oasis Park Splash to block the access account of minors under their care who have registered by falsifying their identity.
Cookies Processing:
A cookie is a small file that is downloaded and stored on the user's computer when the user accesses a website. Cookies allow the website, among other things, to store and retrieve information about the browsing habits of the user or their equipment and, depending on the information they contain and the way in which the user uses their equipment, they can be used to recognise the user.
The user has the option to prevent the generation of cookies by selecting the appropriate option in their browser program. You can obtain more information by reading our Cookies Policy .
